how to fire a lash client

Firing lash clients should always be a last resort, and every effort should be made to address and resolve issues before reaching that point. It's important for lash technicians to communicate clearly, set expectations, and establish boundaries from the beginning to minimize the likelihood of such situations arising.


How do i know when to do it?

Just remember, your well being and time is valued. Don't let anyone take this for granted.

Whether you're a new and upcoming lash artist or an experienced you shouldn't let clients cause you trouble or worry.


When do I call it a day?

  • They're always late
  • Their lashes are consistently dirty
  • Complaining about the pricing of your sets
  • Failure to follow your policies
  • Whenever you feel like you no longer want them as a client


what do i say?

For the clients who are always late

Dear Client,


As a full time lash artist, it is vital for me to maintain a high level of efficiency and quality for all of my clients. The recurring lateness has had a negative impact on my business, resources, and the ability to meet my obligations to other clients. Regrettably, we can no longer sustain this level of disruption.


I sincerely regret that it has come to this point, but I believe it is in the best interest of both parties to seek alternatives that can better accommodate your needs. I hope you understand the reasons behind this decision and we wish you all the best in your future endeavors.

for the clients who are never happy

Dear Client,


Throughout our working relationship, I have made every effort to meet your needs and exceed your expectations. However, despite our best efforts, I have observed a consistent pattern where it seems challenging to achieve your satisfaction with my services.


I believe that a successful client-provider relationship is built on mutual trust, understanding, and the ability to work together harmoniously towards shared goals.


I genuinely appreciate the opportunity I had to lash you and the trust you placed in my services. Should you require assistance in finding an alternative service provider, I would be happy to provide recommendations.

clients who try vary the pay

Dear Client,


Throughout our working relationship, we have encountered multiple instances where payment terms and obligations have been consistently varied or not adhered to as agreed upon. I understand that circumstances may change, but the repeated inconsistencies in payment have created challenges for my business operations and have put a strain on our resources.


I sincerely regret that it has come to this point, but I believe it is in the best interest of both parties to seek alternatives that can better align with your payment requirements. I hope you understand the reasons behind this decision and I wish you all the best in your future endeavors.

clients with poor hygiene

Dear Client,


After careful consideration and evaluation of our business operations, I have come to the difficult decision that it is no longer feasible for me to continue providing my services due to concerns regarding poor lash hygiene.


As a responsible lash extension service provider, it is my duty to prioritize the health and well-being of my clients. Despite previous discussions and reminders about the importance of lash hygiene, I have not witnessed the necessary improvements. Regrettably, we can no longer compromise on these essential safety measures.

While it may be challenging in the short term, letting go of clients who do not align with your values and standards opens up opportunities for healthier and more fulfilling partnerships that can contribute to the long-term success and growth of your business.

Remember, your time, expertise, and resources are valuable, and choosing to work with clients who appreciate and respect them will ultimately lead to a more rewarding and prosperous journey.


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